Auto Enrolment requires employers in the UK to put qualifying staff into a workplace pension scheme - employees and employers must make contributions towards the employee's pension.

This knowledge base article covers a number of situations you may come across when processing pensions. 

Pension Opt In

  1. Go to the employees record and open in edit mode
  2. Go to the super info tab
  3. Put in the opt out date in “AE Opt In Date”
  4. Save

This will set the pension entitlement and create the pension pay components so that the pension payslip details are created in the next pay run. 

Pension Opt Out

  1. Go to the employees record and open in edit mode
  2. Go to the super info tab
  3. Put in the opt out date in “AE Opt Out Date”
  4. Save


Do not put end dates on the pension pay components on the employee record as this will negatively impact the re-enrolment process.

Refunding Contributions After Opt-out 

If an employee opts out within a month of being added to a pension scheme, they - and you - are entitled to a refund of any contributions paid in. To process this refund:

  1. Navigate to Payroll Administration > Payroll Activities > Enter One Off Details
  2. Enter a date within the pay run period you will be processing the refund
  3. Enter the employee's name 
  4. Use the same Employee Pension pay component sub type as the pension that was deducted
  5. Enter in the exact amounts to be refunded as a negative figure
    e.g if £90 was deducted, when paying back to the employee you will use -90
  6. Match the P&L Account
  7. Match the Balance Sheet Account
  8. Click Add

    Create a second payslip detail for the employer pensions
  9. Enter a date within the pay run period you will be processing the refund
  10. Enter the employee's name 
  11. Use the same Employer Pension pay component sub type as the pension that was deducted
  12. Enter in the exact amounts to be refunded as a negative figure
    e.g if £54 was contributed you will use -54
  13. Match the P&L Account
  14. Match the Balance Sheet Account
  15. Click Add
  16. Click Submit

These will be picked up in the next pay run you process.

Increased Contributions

If you have received notification of an increase in employee pension contributions you will need to follow these steps prior to initiating the pay run that the increase is from:

  1. Go to the Employee Record > Payroll Tab > Pay Component Subtab
  2. Click Edit on the Employee Pension pay component
  3. Amend the Percentage field to be the increased contribution percentage
  4. Save the record
  5. If you also need to do this for the employer pension - follow the instructions above for the Employer Pension pay component

 

UK Auto-Enrolment Pension Contribution Rates Uplift

Pensions Regulator GuidanceTax Year Ending 2020 Rates

This guide outlines the process and considerations for uplifting auto-enrolment contribution rates in the UK.

Do not initiate this process until after the final pay run of the Tax Year


  1. Global search for “Saved Mass Updates”
  2. Select “PR-UK Uplift Pension Contribution Rates”
  3. Review and ensure the percentages are as you want
  4. If you change the ER or EE percentages on the left – you will need to change the criteria in the middle to reflect this

    For relief at source pension please use the full pension percentage the process will adjust for the 20% tax relief

  5. select if you want to update the current pay components or end date current ones and set up new ones

  6. If you select that you are setting up new pay components you will need to put a start date (this will end date the previous pay components the day before the date you put in)

  7. Once you are happy that the percentages are correct select Preview

  8. Review from the list the changes the mass update is going to make (you can untick employees you don’t want to update) when you have reviewed and you are happy with the changes please select Perform Update.


Pensions & Maternity

When an employee goes on maternity/adoption/paid parental leave, pension contributions continue.

An employee’s pension contributions are based on their actual earnings during the paid parental leave, but the employer contributions continue based on the employee’s pensionable earnings before the period of parental leave.

As the employer's pension contribution amounts will remain the same for the period of paid parental leave and will not be a percentage you will need to amend the pay components on the employee’s record. First you will need to work out what the Employer Contributions need to be. Once you have done that:


  1. Navigate to the Employee Record > Payroll Tab > Pay Component Subtab
  2. Open the Employer Pension Pay Component in edit
  3. Untick “Is Percentage”
  4. Enter in the period contribution amount in the Rate field
  5. Save


Repeat these steps if you need to do the same with the Employee Contribution

Set a reminder to change this back when the employee returns from parental leave.

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