In some circumstances Infinet Cloud will request access to your system. Below are the steps to provide this access.
As Payroll Administrator go to the ICS Employee Record in edit mode.
- Confirm the email address is <customer>email@example.com (eg firstname.lastname@example.org) unless told otherwise.
- Go to the Access subtab
- Tick "Give Access"
- Tick "Send Notification Email"
- Assign "Payroll Administrator Unlocked" access