In some circumstances Infinet Cloud will request access to your system. Below are the steps to provide this access.

As Payroll Administrator go to the ICS Employee Record in edit mode. 

  1. Confirm the email address is <customer>_acct@infinetcloud.com (eg infinet_acct@infinetcloud.com) unless told otherwise.
  2. Go to the Access subtab 
  3. Tick "Give Access"
  4. Tick "Send Notification Email"
  5. Assign "Payroll Administrator Unlocked" access
  6. Save