As part of the UK Governments support for businesses during the COVID-19 pandemic, the Coronavirus Job Retention Scheme (CJRS) went live in the UK on the 20th April 2020.

Information on how to claim can be found on the HMRC website here.

As an employer it is your responsibility to understand the calculations and obligations under this scheme, failure to report accurately will have an impact on the timeliness and value of your claim.

We are currently developing reporting capabilities to assist with the calculation and submission of your claim.

Under 100 furloughed employees must be entered manually

HMRC have set a threshold of 100 furloughed employees before you can upload a file, employers with less than this will need to enter details manually to the portal.

To learn how to make a claim and login to the Coronavirus Job Retention Scheme portal you can follow this link.

Infinet Cloud Payroll does not support auto-calculation of the rate to be paid to employees whilst on CJRS, HMRC Guidance can be found here.

Where you are calculating for an employee on "Salary", please multiply the frequency to get an Annual figure (i.e. multiply the monthly rate by 12, weekly rate by 52, etc.).

When you are calculating for an employee on "Wages", please calculate the rate "per hour" in line with their Leave Request Working Week.

If you fall outside of the two scenarios above, please contact

To ensure that Employee pay is correctly pulled in to the CJRS reporting there must be a Salary/Wages Pay Component of the requisite type on the employee record, which is current.

80% or 100%, nothing in-between

Infinet Cloud CJRS Reporting supports claims that are either calculated as 80% by the Employer, or at topped up to 100% by the Employer (and the report will claim 80% of that figure). If you are topping up to some other variable you must create the Salary/Wages as 80% and add an additional payment separately for the top-up.

Type = Salary/Wages

Sub Type = "Base Salary" or "Normal Time"

Description will auto-source

UOM = "Hour" or "Year"

Frequency will auto-source

P&L account as appropriate

Quantity = 12 (or number of hours per week / fortnight etc)

Rate = Monthly / weekly / fortnightly calculated Furlough amount

Amount = Annual amount

The Start date must be the first day of the Furlough.

Current = True

Is Furlough = True

Is topped up = True (only if topped up to 100%).


If you need to attach Payslip Details that have already been created it doesn't matter if they are different values (as some weekly staff, for example, will have different rates each week) then they need to be attached to the Pay Component via the "Employee Pay Component" field.

Do not Trigger Scripts and Workflows if doing by CSV

If you do this via CSV Import you must NOT trigger scripts and workflows as this may cause sourcing issues. ALWAYS download the records you are updating as a backup BEFORE performing the update.

To review a report which can be used to enter information in to the CJRS portal (< 100 employees) or that can be uploaded (>100 employees) you can go to Payroll Administration > UK Reports > RTI Manager

Click "JRS Report Generation"

  1. The header information will be presented in the download for entry or used in the query as follows:
    Reporting contact
  2. Start Date
  3. End Date

    Do one download per pay period and consolidate them externally

    For the most accurate, reconcilable results we recommend running the report once for each pay period

  4. Bank Account
  5. Pay Period

    You can only report in a single frequency per download

    Due to period date restrictions the generator can only be run one frequency at a time, so if you have weekly and monthly frequencies please download them separately. You should consolidate them externally if necessary.

  6. Once completed click Refresh and review
  7. Save and Download

Enter or upload your data to the Coronavirus Job Retention Scheme


Stay Healthy.